94 countries over 10,000 of partners
The leading brand of Token Changer & Ticket Eater
Over 15 years of professional experience

Frequently Asked Questions
Our FAQs help us find solutions to common queries about product features, delivery, returns, and more.
We are committed to providing up-to-date and relevant information to help you make informed decisions and maximize the value of our machine equipment and services.
Q:Can I install cashless card reader ,like Nayax?
A:Yes ,no problem.

Q:What is the token capacity of the hoppers?
A:Depends on the hopper brand. For example, our Max brand hopper, the capacity is around 2000pcs.
Q:Can we install membership card reader for the machine? Which brand can we connect it?
A:Yes, our mainboard has the port for wiring it. Card reader like Intercard, Embed, Cointech, Sacoa, Semnox or other brands can be connected.

Q:Can I check account datas by Mobile?
A:Yes, no problem.

Q:Can you change the pattern design as my request?
A:Yes, MOQ. 10pcs of the machine.

Q:How long is the machine warranty?
A:1 year for the whole machine.
Q: Can we install membership card reader for the machine? Which brand can we connect it?
A: Yes, our mainboard has the port for wiring it. Card reader like Intercard, Embed, Cointech, Sacoa, Semnox or other brands can be connected.

Q: How many working sides is it available?
A: 1-2-3-4 working sites is optional

Q: Does the machine can prevent fake tickets ?
A: With barcode reader, the machine will recognize the fake tickets with barcode.

Q: How many tickets will be cutted by a minute?
A: 730-750pcs / min for long tickets.

Q: How long the blade can be used?
A: Depends on the usage of the tickets. Usually can use 2-5 years ,The current longest record is 8 years.

Q: How long is the machine warranty?
A: 1 year for the whole machine.
Q: What is free combination?
A: The prize store including Main store, Spindle cabinet A, Locker cabinet B, Locker cabinet C, Capsule cabinet D You can choose the combination as below. 1.Main store + A 2.Main store + B or C 3.Main store + D 4.Main store + A + B + C 5.Main store + B +C 6.Main store + A + D 7.Main store + A +B + D 8.Main store + A + B + C + D

Q: Is there a vending function for the machine?
A: Prize redeem function only, we can develop vending function if customer needs.
Q: Can it connect with our management system?
A: We have integrated with Amusement, Intercard, Embed, Sacoa, Semnox, Tigapo Etc.
Q: What is the operation language of the machine?
A: There are Chinese, English, Spanish and Hebrew now.
Q: How do I know the prize is empty If I am not in the location?
A: We have a online management, you can check the prize status remotely .And also the machine will send you email when the prize is running out.

Q: How long is the machine warranty?
A: 1 year for the whole machine.
Coin Changer
Ticket Eater
Prize Store

Factory Address: Building 2, Qunxing Industrial Park, No. 55, Xinshuikeng Village section, Dalong Street, Panyu District, Guangzhou, China


Office Address: Room 813, Jiaotou Building, No. 131, Dongxing Road, Panyu District, Guangzhou, China

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Max Game Manufacturer Co., Ltd
First Try, Then Trust
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